We kindly inform you that soon CAPTCHA protection will be added in the system. When logging in, it will be required to complete a CAPTCHA test to ensure even greater security for eFitness system users. In case of any question, we invite you to contact our Support team via LiveChat.
Read more...Recommended payment charges limits
We kindly remind you that the number of payment charges recommended by Elavon is 15 times for 30 days, and exceeding these limits is associated with additional fees. Payment settings can be changed in the Club settings tab / in network clubs: Network settings> Configuration> Membership configuration> Payment schedule. In […]
Read more...Inspirational content for club owners! eFitness MEETS BUSINESS podcast!
Have you already listened to our podcasts? These are inspiring conversations with owners of fitness clubs from all over Europe. Guests share their knowledge and recipes for success. Check it out! We invite you to listen to conversations with club owners and industry experts on how to increase profits and […]
Read more...New emergency phone at eFitness
Thank you for the positive reception of the new form of communication with us via LiveChat. We are very happy that we can answer so many of your questions quickly through it. What do you appreciate the most about LiveChat? always available in the system we reply quickly most topics […]
Read more...New: new fee type
We kindly inform you that a new fee “Fine – automatic termination” will be added to the system. The fee may be added manually from the membership level on the Member’s Profile or automatically during the automatic termination after a specified number of unpaid installments. In case of any question, […]
Read more...New: “Automatic termination” settings are networked and extended
We kindly inform you that the settings for “Automatic terminations” will be networked. It will be possible to configure them separately for Open memberships and for memberships without a fixed time-limit. A configurator for creating various settings for automatic termination will appear. It will also be possible to add several […]
Read more...Networking of selected settings in network clubs
We kindly inform you that some of the settings in network clubs will be networked – this means that you will not have to add these settings in network clubs from the level of each club separately. From the Club settings tab> Configuration> Membership configuration> the following settings will be […]
Read more...New: LIVE CHAT in the eFitness system
We are happy to announce: that new is coming! This Wednesday (08/06/2022) the new LIVE CHAT function will appear in the eFitness system. Especially for our clients, we provide the possibility of contacting us via LIVE CHAT. This change means that you will have even more of our support every day! How […]
Read more...New: option to select Ukrainian language in the Online Member Area
We kindly inform you that the option to choose the Ukrainian language has become available in the Online Member Area. In case of any question, we invite you to contact our Support by creating a ticket in the eFitness system.
Read more...New: the column “Suspension time” in the Member’s Profile
We kindly inform you that in the History of suspensions in the membership, the column “Suspension time” will be added to the Member’s Profile. An additional column enables even more efficient verification of the membership status. In case of any question, we invite you to contact our Support by creating […]
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