Knowledge Base

• How does the Reception Dashboard work?

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• How to manage a Member’s profile?
• How to check the number of Members inside the club?

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• How to enable and how does the dunning (vindication) works?
• How to check if a credit card is assigned to more than one Member?

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• How to change the VAT rate for an item?
• How do receipts work?

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• Why are the classes not visible on the calendar?
• How to unregister someone from a course?
• How to register a Member for personal training and settle it?
• How to use the employee schedule?

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• How to add a new CRM task?

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• How to create gifts in eFitness?
• How to create and use promo codes?

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• How does the Notifications SMS report work?
• How does the TP Sales report work?
• How does the Notifications E-mails report work?
• How does the Classes Registration blocks report work?
• How does the Retention report work?
• How does the Attrition report work?
• How does the Warehouse value 2.0 report work?
• How does the Warehouses stock report work?
• How does the Classes Attendance report work?
• How does the Business Health Check report work?

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• What settings are available in the Member area tab?
• What settings are available in the Fees tab?
• How to anonymise data in the system?
• What settings can be found in Entries part?
• What settings can be found in Sales part?

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• How to buy a membership in the Member Area?
• What can a Member do after logging into the Member Area?

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