We kindly inform you that the option to choose the Ukrainian language has become available in the Online Member Area. In case of any question, we invite you to contact our Support by creating a ticket in the eFitness system.
Read more...New: the column “Suspension time” in the Member’s Profile
We kindly inform you that in the History of suspensions in the membership, the column “Suspension time” will be added to the Member’s Profile. An additional column enables even more efficient verification of the membership status. In case of any question, we invite you to contact our Support by creating […]
Read more...Update and new values for the filter in the Entries 2.0 report and in Statistics
We kindly inform you that the update of the filter will be visible in the Entries 2.0 report and in Statistics> Entries / Exits on the Member’s profile. On the Member’s Profile, the “Entry attempt” filter will be replaced with a filter named “Entries” with a multiple selection option (multiselect): […]
Read more...New: GDPR tab for network clubs
The GDPR tab will be available for network clubs. This means that you will not need to add anonymization settings to network clubs from each club individually. If there are different settings in the network clubs at the moment, we kindly ask you to verify and enter the same settings. […]
Read more...How does the Classes Attendance report work?
You can measure classes attendance statistics in order to check, which classes are the most popular in your club. 1. Where is this report located? Move through Reports -> Classes -> Attendance: 2. What filters are available in this report? Attendance report offers the following filters: A) Club – visible […]
Read more...How does multi payments work?
Thanks to the multi payments, after only one click, you will be redirected to the overdue and/or current payments for installments and fees. You will also be able to conduct a mixed payment, where one part will be paid e.g. by cash, and the other, by credit card. Paying for […]
Read more...What is the difference between freezing and suspension of the membership?
In eFitness system, there are two different forms of temporary membership halt: suspension and freezing. Suspension and freezing halt the membership for days, weeks, months or full installments. Let’s check the differences between them before you decide, which form of temporary halt you will be using in your club! Differences […]
Read more...What settings are available in the Member area tab?
In this article you will learn, what settings are available in the Club settings -> Configuration -> Member area: In this tab, you will define the way your Member area will work. You can enable additional tabs, decide about the rules of enrollments or choose the timetable views. You can […]
Read more...How to add a free membership service?
You can create a service that will be free, e.g. a starter pack for new members. The club member cannot resign from such a service. Adding a free service 1. Create a new service in the Club settings -> Membership services -> plus icon in the upper right corner: You […]
Read more...How to charge a debit/credit card?
You can manually charge a debit/credit card on your member’s profile, you can also do it in bulk. You can also automate this process. In order to charge debit/credit cards in your club, you should prior enable recurring payments, which will allow your members to add their debit/credit card credentials […]
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