In this document, you will find out what data can be accessed by a Member after logging in. 1. Data visible in the top part of Agreements tab: Current membership – shows you the name of the ongoing membership. Members can also freeze their membership here, if you allow […]
Read more...How to buy a membership in the Member Area?
Allowing purchase of membership in the Member Area Go to the Club settings -> Configuration -> Member Area -> Registration -> Registration type -> Buy membership + Registration Define which memberships will be available in the Member area. For more information, look here. Define consents visible on the Member area. […]
Read more...How to create and use promo codes?
Members can use promo codes both on the Member Area and in the Club. You can set your promo codes, and then share them on your social media! Creating promo codes Go to the Marketing -> Sales promotions – > Special agreement offer -> Plus icon visible in the top […]
Read more...How to create gifts in eFitness?
Create a voucher for chosen membership, thanks to which your Members will be able to gift it to their friends and family. Important! Gifts can be bought only using one time online payments. Creating a voucher Go to Marketing -> Sales promotions -> Special agreement offer -> Plus icon in […]
Read more...How to add a new CRM task?
Creating a single task First way of adding a CRM task is doing so through the Reception Dashboard (available for users without access to the BI Dashboard). To do so, go to the Start -> TODO tab: Adding a CRM task is possible, when there are no upgoing tasks on […]
Read more...New: 3 types of welcome messages in Automation
We kindly inform you that a new option will appear in the eFitness system – new versions of eFitness welcome messages are coming soon. We will introduce three types of welcome messages: Welcome message after purchasing membership – I Welcome message after purchasing membership – II Welcome message after purchasing […]
Read more...New: Contract payment statuses
We kindly inform you that a new option will appear in the eFitness system – in the membership status icons will appear next to the installment/fee, which will inform about the current stage of payment. Statuses: [blank] – default status – unpaid – the payment is past due – deadline […]
Read more...New: Split payment
We kindly inform you that a new option will appear in the eFitness system – the possibility of splitting the fee into several installments. If the fee is unpaid, the user will see the option “Split payment”. After clicking that, a pop-up will appear where you can indicate how many […]
Read more...Why are the classes not visible on the calendar?
Visibility of the classes in the Member zone depends on additional settings. Setting the visibility for new classes Przy tworzeniu terminarza w zakładce Grafik zajęć –> Terminarze konieczne jest zaznaczenie na Tak suwaka Widoczne: While creating the timetable in My Calendar -> Timetables, it is necessary to set the Visible […]
Read more...How to unregister someone from a course?
Thanks to the course feature, you can sign your Member to multiple instances at once. What to do if they resign? Go to My calendar -> Booked classes -> Course icon Click on the Manage icon next to the course you want to unregister your Member from Search for the […]
Read more...