A new functionality will appear in the system which allows to change the membership in the automatic renewal of the agreement.
Until now, only the automatic prolongation was available in the membership, e.g. prolongation after a one-year membership (if the club member did not decide to resign), then the same or a different subscription is automatically added depending on the club’s offer. The prolongation is automatically transferred to the next previously indicated membership.
Now it is possible to modify the agreement with the automatically renewing membership. If the agreement has an automatic renewal option, the “Change prolongation” option will appear in the Member’s Profile with the option of any membership available in the club’s offer.
Automatic renewal will take place in the same predetermined way, only another membership will be added.
In case of any question, we invite you to contact our Helpdesk team by creating a ticket in the eFitness system.