Change in Espago payments service

The Espago card provider has introduced a new refusal code number 79. Such a code appears when a payment fails and means that the card owner has withdrawn consent to recurring payments.

Cards with this response code can no longer be charged. In the eFitness system, such a card will therefore be marked as “non-chargeable” and removed from the system at the end of the month. The club member will have to add another card to the system to continue paying for the membership.

If you have any questions, please get in touch with the Support Team via LiveChat.