In this article you will learn, what settings are available in the Club settings -> Configuration -> Member area: In this tab, you will define the way your Member area will work. You can enable additional tabs, decide about the rules of enrollments or choose the timetable views. You can […]
Read more...What is the difference between freezing and suspension of the membership?
In eFitness system, there are two different forms of temporary membership halt: suspension and freezing. Suspension and freezing halt the membership for days, weeks, months or full installments. Let’s check the differences between them before you decide, which form of temporary halt you will be using in your club! Differences […]
Read more...How does multi payments work?
Thanks to the multi payments, after only one click, you will be redirected to the overdue and/or current payments for installments and fees. You will also be able to conduct a mixed payment, where one part will be paid e.g. by cash, and the other, by credit card. Paying for […]
Read more...How does the Classes Attendance report work?
You can measure classes attendance statistics in order to check, which classes are the most popular in your club. 1. Where is this report located? Move through Reports -> Classes -> Attendance: 2. What filters are available in this report? Attendance report offers the following filters: A) Club – visible […]
Read more...New: GDPR tab for network clubs
The GDPR tab will be available for network clubs. This means that you will not need to add anonymization settings to network clubs from each club individually. If there are different settings in the network clubs at the moment, we kindly ask you to verify and enter the same settings. […]
Read more...Update and new values for the filter in the Entries 2.0 report and in Statistics
We kindly inform you that the update of the filter will be visible in the Entries 2.0 report and in Statistics> Entries / Exits on the Member’s profile. On the Member’s Profile, the “Entry attempt” filter will be replaced with a filter named “Entries” with a multiple selection option (multiselect): […]
Read more...New: the column “Suspension time” in the Member’s Profile
We kindly inform you that in the History of suspensions in the membership, the column “Suspension time” will be added to the Member’s Profile. An additional column enables even more efficient verification of the membership status. In case of any question, we invite you to contact our Support by creating […]
Read more...New: option to select Ukrainian language in the Online Member Area
We kindly inform you that the option to choose the Ukrainian language has become available in the Online Member Area. In case of any question, we invite you to contact our Support by creating a ticket in the eFitness system.
Read more...How to verify the suspensions implemented to indefinite memberships?
Once the suspension to the indefinite membership will be added, a gap between the billing periods will be created. This gap will last for the same number of days, as the suspension itself. The term of payment will also be postponed. Check out the How to verify the suspensions implemented […]
Read more...New: LIVE CHAT in the eFitness system
We are happy to announce: that new is coming! This Wednesday (08/06/2022) the new LIVE CHAT function will appear in the eFitness system. Especially for our clients, we provide the possibility of contacting us via LIVE CHAT. This change means that you will have even more of our support every day! How […]
Read more...