In this article we will explain, where you can check if the payments were processed correctly and if the credit or debit card was charged by the club’s employees or by the member himself, in the Member area. Credit card payments report Switch to the Finance -> Online payments -> […]
Read more...How to define an employee’s profile and permissions?
In this video we will show you how to create an account for your instructors or receptionists. You will find out how to add a role to your employee’s profile so that they would be able to print receipts. You can also add a description to your instructor’s profile and […]
Read more...How to create a bar item and category?
In this video you will find out how to create an item and a category in the bar module.
Read more...How to manage a membership?
In this video we will show you how to manage a membership on a Member’s profile. You will find out how to change the term of payment, value of an installment or an additional fee. This video will also show you how to terminate a membership, add promotion or suspend […]
Read more...How does Memberships 2.0 report work?
In this video we will show how the Memberships 2.0 report works, what information it can give you in terms of your clients, verify all signed, active or ended memberships.
Read more...How do receipts work?
In this video you will find how to verify receipts in the system. We will show you how to cancel a receipt and what to do in specific situations.
Read more...How to manage the calendar?
In this video we will show you how to change the date or room of a single class. Thanks to the video you will find out how to change the instructor just for one class. You can also send a message to selected Members by being on a specific class.
Read more...How do invoices work?
In this video you will find out what are the types of invoices, how to issue an invoice or download all of them at once.
Read more...How does the Overview work?
The first element of the Overview tab is the Sales funnel that represents the sales steps. The Sales funnel is dedicated for Club Staff and Account Managers up until the point in which they sell a membership. It’s a great device when it comes to managing leads and ex members […]
Read more...STEP 1: How does the Member area and mobile application works and how to adjust them to your needs?
Member area Member area is a business card of your club. We can adjust its design to the colors or graphics chosen by you. Member area look can be adjusted, according to the banner or graphics send by you. The maximum sizes are: Banner (maximum size of 1000×300-400 px) Logo […]
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