Once the suspension to the indefinite membership will be added, a gap between the billing periods will be created. This gap will last for the same number of days, as the suspension itself. The term of payment will also be postponed.
Check out the How to verify the suspensions implemented to indefinite memberships tutorial.
Make sure that the suspension has been added correctly.
The membership before the suspension:
The same membership after suspending it for 10 days, beginning with 01.06:
Billing periods and payment terms has changed.
In the billing periods view, between 31.05 and 11.06 we have a gap for 10 days. The gap is calculated using the days between, without the use of the last and first days of the installments:
However, in the membership’s history the duration of the suspension is 01.06 – 10.06, meaning that in here, it is calculated with the use of the last and first days of the installments:
You can check the suspension period easily. After adding the suspension to the membership, simply hover the cursor over the cog wheel icon and choose Suspend membership option:
Move to the History tab, where you will find the precise duration of the suspensions (for the selected membership):
