Anonymisation is a process that changes the data in the system to unrecognizable ones according to GDPR. To do so, you can use one of two following methods: Automatic anonymisation 1. How to set automatic anonymisation? Go to the Club settings -> Configuration – > Member’s option -> GDPR and […]
Read more...New: “Discounts granted” column in the “Agreements” tab
We kindly inform you that the system has a new column “Discounts granted” in the “Agreements” tab on the Member’s profile. The new column shows the total amount discount on installments or fees granted to the customer. The value in the column is the difference between the base price and […]
Read more...Get ready to open the club. Discover 13 things worth checking out.
Don’t leave everything to the last minute and get ready for this event! Especially for this occasion, we have prepared a checklist of 13 things you should take care of before reopening the fitness club. To work! Read more here.
Read more...Extended working hours of the Helpdesk for the opening of clubs on 29-30.05.
We would like to inform you that on the occasion of the opening of fitness clubs, especially for you on Saturday, May 29, the hotline will be open from 8-16, and on Sunday, May 30 from 9-13. If you have any questions or concerns, please contact us via the Ticket […]
Read more...New: Two-step verification when logging in
We kindly inform you that keeping in mind the security of your data, a new improvement will appear in the system – the possibility of two-step logging. Thanks to the two-step logging in, you can be sure that it is an employee with an assigned login that logs into the […]
Read more...New: Added column and filter “Source” in the Finance tab
Please be advised that a new filter will appear in the system in the tab Finance> Electronic payments. Using the information from the new “Source” filter, you will find out by which payment source the payment attempt was made (e.g. via Terminal, Member Profile or Card Charge). Additionally, the logs […]
Read more...New permission settings in reports
We kindly inform you that in the eFitness system there will be an option to give permissions with the option of adding activities in bulk in reports. Previously, if the user could enter a report, he could also perform other activities from the level of this report – send e-mails, […]
Read more...New: CRM activities available from the club chain level
We kindly inform you that an important improvement for chain clubs will appear in the system. Thanks to the availability of CRM activities in the club chain settings, each added activity like “Phone”, “Meeting”, “Activity” will always be easily accessible. Current CRM activities (those that are already in the system) […]
Read more...New: Przelewy24 in the eFitness App
In the newest version of eFitness App we enabled the one-time payments by Przelewy24. If your clients cannot use these payments in the mobile application yet, please contact our Helpdesk Team by issuing a ticket and provide the necessary data: Merchant ID CRC key Report’s key (API) The Helpdesk Team […]
Read more...Changing names in the system – the next stage
We kindly inform you that in the eFitness system there will be changes in the nomenclature in order to make the names consistent in the system. The changes will include: in all places in the system, instead of the “My calendar”, the name “Calendars” will be displayed “Calendar” will change […]
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