We kindly inform you that some of the settings in network clubs will be networked – this means that you will not have to add these settings in network clubs from the level of each club separately. From the Club settings tab> Configuration> Membership configuration> the following settings will be […]
Read more...New: “Automatic termination” settings are networked and extended
We kindly inform you that the settings for “Automatic terminations” will be networked. It will be possible to configure them separately for Open memberships and for memberships without a fixed time-limit. A configurator for creating various settings for automatic termination will appear. It will also be possible to add several […]
Read more...New: new fee type
We kindly inform you that a new fee “Fine – automatic termination” will be added to the system. The fee may be added manually from the membership level on the Member’s Profile or automatically during the automatic termination after a specified number of unpaid installments. In case of any question, […]
Read more...How to use the Map?
The Map will show you the localization of yours club members, based on their addresses from the eFitness system. This functionality will help you investigate the results of your marketing campaigns and will also help to define, where your next new club should be opened. Results shown on the Map […]
Read more...How does the Classes Registration blocks report work?
Check, which of your members have an active registration block and cannot book classes right now, or had this blockade in the past. 1. Where to find the report and how does it looks? Move through Reports -> Classes -> Registration blocks: 2. What filters are available in this report? […]
Read more...How does the TP Sales report work?
You can check the sales results for personal trainings, divided by the type of the PT, sales staff or by the coach assigned to the member’s profile. 1. Where to find the report and how does it looks? Move through Reports -> Classes -> PT Sales: 2. What filters are […]
Read more...How does the Notifications E-mails report work?
You can check the status of your e-mail messages sent to your club’s members in the dedicated report. 1. Where to find the report and how does it looks? Move through Reports -> Notifications -> E-mails: 2. What filters are available? In this report you will find the following filters: […]
Read more...How does the Notifications SMS report work?
You can check the status of your SMS messages sent to your club’s members in the dedicated report. How to enable the SMS notifications? If you wish to use SMS notifications in your club, write a new ticket to our Support: In the ticket, give us the sender name […]
Read more...How does the Retention report work?
Retention is a report where you will be able to find a percentage value of how many members stayed in your club after the chosen period of time. Here, you will also be able to generate a list of a successfully maintained members. Use the potential hidden in your members […]
Read more...How does the Attrition report work?
The Attrition report can display the data of your members, who left your club in the selected month. Thanks to this report, you can act quickly and take proper retention actions. 1. Where to find the report and how does it look? Move through Reports -> Retention -> Attrition -> […]
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