We are pleased to announce that due to reasons beyond our control, the eFitness App has not been updated on the night of September 30 to October 1, 2020. The update is planned in the next few days, we will inform you about the exact date. We apologize for this […]
Read more...Why can’t an employee login to the system?
The reason behind an employee not being able to login to the eFitness system might be the fact that their profile has not yet been been approved. To approve it and allow them to login: Go to the Club/Chain settings -> Employees Edit their profile by clicking the pencil/edit icon […]
Read more...How to add News?
In this article you will learn how to add announcements that will be visible in the Member Area. 1. Enable the News in the Member Area in the Club settings -> Configuration -> Member area -> Member area tab by checking the News slider to Yes and saving the changes […]
Read more...How to manage class registrations in the Member Area?
In this article you will learn how a Member can register for the classes and how they can cancel their reservations. Enabling the Calendar in the Member Area Go to the Club settings -> Configuration -> Member area -> Calendar tab and check the “Display calendar” and “Enable registration” sliders: […]
Read more...How to enable the registration process in the Member area?
If you do not use any online payment method and do not conduct online sales, enable the registration functionality, thanks to which, your Members will be able to register their profiles themselves. Go to the Club settings -> Configuration -> Member area -> Registration tab and select the Member data […]
Read more...How to login to the Member area?
From this article you will learn, how to log in into the Member area and how to manage the access to this site. Logging in Logging in is possible by using the Log in button in the top right corner: As a login, you can use your e-mail address, which […]
Read more...How does the mobile application work?
You’ll learn how the mobile application, which allows registering for classes, checking one’s activity level, buying a membership or managing agreements, work. Important! If you use one-time online payments, but they are not available for selection in the mobile app – contact our Support department.
Read more...What you can do in case of club’s operation suspension
Operations possible to be performed by you: 1. Memberships suspension Indefinite suspensions do not require you to define their ending dates. After manually restoring the agreement, the system recalculates new terms of payment and new ending dates. In case of definite memberships, there is a way to suspend them indefinitely […]
Read more...New: the reasons for closing an agreement in the club chain settings
We kindly inform you that in the system is available a new option – the reasons for closing the agreement in the entire club chain. In local clubs, after implementing the new option, the settings for closing reasons will be in the same place as before: Club settings> Configuration> Agreements> […]
Read more...New: an option to decide whether a joining fee will be added to the next membership
We kindly inform you that there is a new option that allows you to decide whether or not a joining fee should be added during renewal of an agreement. There are two sliders in the system: “Do not add admission fee when it has already been paid” “Do not add […]
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