Getting Started – Baza Wiedzy

STEP 1: How does the Member area and mobile application works and how to adjust them to your needs?

Member area Member area is a business card of your club. We can adjust its design to the colors or graphics chosen by you. Member area look can be adjusted, according to the banner or graphics send by you. The maximum sizes are: Banner (maximum size of 1000×300-400 px) Logo […]

STEP 2: How to add the terms & conditions of your club?

Adding your terms & conditions as a post in the News tab: Your terms & conditions can be displayed in the Member area and in the mobile application in the News tab. Thanks to that it will be always available for all your members. Move through Marketing -> News -> […]

STEP 3: How to configure online payments?

The eFitness system is fully compatible with online payments and credit card charges. If you wish to use these services, it is necessary to sign an additional agreement with the provider for: One-time online payments -> contact our Support department, we will provide you with the registration link for the […]

STEP 4: How to define invoice registers?

Defining invoice registers should be done at the very beginning. They are crucial to issuing invoices with appropriate numbers. Provide registers for the following types of invoices: automatic invoices invoices for receipts manual invoices corrective invoices The register can be: monthly yearly consistent A recommended, standard register for payments is: […]

STEP 5: How to configure sending e-mail, text messages and automated notifications?

By default, e-mails are sent via the e-mail address with the efitness.eu domain. This allows you to send automatic messages in the system before you finally configure your own mailbox server data. E-mail dispatch configuration If you plan to send marketing campaigns or want notifications to be sent from your club’s […]

STEP 6: How to configure fiscal printer and club cards reader? How to enable QR codes?

Fiscal printer You can integrate your fiscal printer with eFitness system, in order to print receipts for the transactions being made. We support fiscal printers from the following manufacturers: Posnet Thermal Novitus Innova Emar In order to integrate your fiscal printer, write a new ticket to our Support department. Remember […]

STEP 7: How to add an employee?

You can add a new employee’s profile to the eFitness software in 3 simple, quick steps: 1. Enter the Club/Chain settings. 2. Enter the Employees tab and click on the “plus” icon in the upper right corner. 3. Fill in the form of creating a new employee’s profile (enter the […]

STEP 8: How to create a new membership? How to create a membership template?

Create a new membership: 1. Move through Club/Chain settings 2. Choose Memberships tab 3. Click on the “plus” icon in the upper right corner in order to create a new membership: Find out more about membership types available: Defining a limited number of entries membership Defining an OPEN membership Defining an […]

STEP 9: How to import members database?

If you already have a database containing your members’ data from the previous system, contact with us in order to import them into eFitness software. 1. Contact with your trainer, who held your training from eFitness system and inform him/her about your desire to import the database. 2. Prepare an […]

STEP 10: How to define a classes timetable?

You can define a timetable in 3 simple steps: 1. Add an instructor by going to the Club/Chain settings -> Employees tab and click the plus icon in the upper right corner. Remember to check the My Calendar option. 2. Define a class type in the Club/Chain settings -> Calendar […]