In this article you will learn, how to configure the joining fee, which can be added to the memberships in the club or in the Member area. Joining fee configuration 1. Move through Club settings -> Configuration -> Fees -> List of fees -> the plus icon in the upper […]
Read more...How does the administrative fee work?
In this article, you will learn, how to properly configure the administrative fee. This type of fee is automatically added, if member didn’t buy new membership in the defined period of time. Administrative fee configuration 1. Move through Club/Chain settings -> Configuration -> Fees -> List of fees -> plus […]
Read more...How does the fee for club card work?
In this article you will learn how to properly configure the fee for your club cards and how to add this fee to the membership. Card fee configuration 1. Move through Club settings -> Configuration -> Fees -> List of fees -> the plus icon in the upper right corner: […]
Read more...How does the service fee work?
In this article, you will learn how to configure service fee, which can be added in the selected days and months of the year. This fee can be used to charge your members for, e.g. the cost of infrastructure maintenance. Service fee configuration 1. Move through Club settings -> Configuration […]
Read more...New automatic notification: “Overdue payments”
A new type of automatic notification will appear in the system. The new type of notification applies to emails, sms and CRM tasks. To configure a new type of notifications, go to Club settings> Automation> Sales Process> Overdue payments x 4. Thanks to new templates, you can create a path […]
Read more...How to create additional membership services?
You can create additional services for your memberships. These services won’t be available in the bar sales. Creating new membership services 1. Move through Club settings -> Membership services 2. Click on the plus icon in the upper right corner: 3. Fill in the form: A) Network slider – visible, if […]
Read more...How to add an automated membership service?
You can create a service, which can be added to the membership automatically, during the process of the purchase. Service price will be added to the membership’s installment price. You can always resign from this type of service and purchase it once again. Adding an automated service 1. Create a […]
Read more...How to perform a cession?
In this article, you will learn how to perform a membership cession, which means transferring an active membership to another member. For example, when one of your club members cannot use his membership, it can be transferred to another person without closing the membership and receiving a penalty. Cession possibility […]
Read more...How does the fee for cession work?
If in your club transferring of a membership from one member to another is possible, but it is paid additionally, in this article you will learn how to create the fee for cession. Fee for cession configuration 1. Move through Club settings -> Configuration -> Fees -> List of fees […]
Read more...How to add a free membership service?
You can create a service that will be free, e.g. a starter pack for new members. The club member cannot resign from such a service. Adding a free service 1. Create a new service in the Club settings -> Membership services -> plus icon in the upper right corner: You […]
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